Posts Tagged ‘Draft’

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February 9th, 2012  Posted at   Law Firm
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Nobody wants to get something bad in their life. No one wants to be involved in a bad accident that might case something bad to their life. They might want to live peacefully anywhere they are. People will do anything carefully so that they could avoid that harmful thing in their life. The problem is that even they have done anything carefully, they might still find something that harms their life. They may become the victim of an accident, robbery or anything that threatened their life. It must be something that people do not want to have in their life. How if you who experience for that condition? It is about something that you never expect to happen to you but it is already happened to you.

If you become the victim of a particular bad thing, you really need to fight for the compensation of the injury you had as the result of the accident. It might be hard for you to fight yourself and for that reason, you really need to have the best help from professional lawyer who are expert handling this case. No need to worry if you do not have any idea about this. All you need to do is to look for the professional one in this case.

Personal injury lawyers in Houston are those whom you need to contact. They will be able to help you handling the case you have now and fight for your right. You could contact them through their website on Sutliffstout.com. All details and complete information on the service they have are provided in the website. Do not hesitate to ask anything related to the service they have before you decide to take their service. So, what are you waiting for? Visit the website soon and get everything you need there to help you fighting for your right.

December 5th, 2011  Posted at   Business
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Here’s an oxymoron – if you want to be successful in the world of sales, stop selling! You don’t need to convince the prospect to do business with you; they must convince themselves that you are the person they prefer to buy from. Prospects and customers don’t just buy the products and services they need, they buy a relationship with someone that they know is looking out for their best interest. Do you really know what it takes to build a solid, long term relationship with a customer? Consider The 3 Laws of Relationship Selling.

Law # 1 – Law of Reciprocity. If you want to receive business from a customer you need to give. Giving of your time and expertise will lead to getting. If your goal is to satisfy your customer’s needs and not your own, then you are giving, and, taking care of the customer trumps all else. Customers enjoy buying from sales professionals that work hard to satisfy their business and personal needs. They love to give the good news to the person that has earned their trust and their business.

A trusted sales person becomes the quarterback of the team and helps to decide which team members need to be involved to meet the challenges and needs of the customer. Sales professionals that focus on building a long term relationship earn the right to ask the tough questions that others might not get to ask, or might not get answered. Would you answer a personal question the same way to a stranger that you would to a close friend? I don’t think so. It works the same way with customers. Generosity builds the long term relationship with the customer just as it does with your friends.

Law # 2 – Law of Intention. Your motive is to satisfy your customer’s needs but your intention sets the customer’s expectations. Ideally your intention should be to always exceed their expectations. Have you ever arrived at a store with a sign on the door that says “Open at 7am” yet you’re still waiting for them to open at 7:05? You’ve probably experienced this many times – what goes through your mind? They don’t care, they’re lazy, their apathetic, they come first, not you the customer. Perception is reality and when we over promise and under deliver, it sets us up for failure in the mind of the customer.

Then there are those times when we are standing at the door at 6:55 and the staff notices you waiting and they immediately run to the door to let you in, apologizing for making you wait, even though you were early. Isn’t that who you want to give your business to? Customers do business with those that set the expectation of over delivering on their promise. It’s dropping off the proposal on a Thursday when it’s due on Friday. It’s estimating what a project will cost, then coming in under the estimated budget and 2 weeks earlier than planned. That’s what’s called “customer delight”.

Law # 3 – Law of Accountability. It seems like we live in a world where the only time people are accountable for their actions is when there’s good news. You need to be accountable regardless of the nature, and you often have to help your customers be accountable too. It’s easy to blame others for the events and circumstances that affect your customers. Yet that is exactly when you want to take responsibility and avoid the excuses. Accountability means owning up to the good, the bad and the ugly and as the team quarterback it’s your responsibility to communicate the news to the customer.

Your customers will respect your honesty even when you are the bearer of bad news. Owning up to customer disappointments shows character. Trust is the combination of the character and expertise you deliver, and customers buy from people they trust. Being accountable will help you build long term trusting relationships with your customers. So, when you can’t deliver on the customer’s expectations, let them know immediately.

To truly serve the needs of your customers, remember the Three Laws of Strong Relationships:
1. Law of Reciprocity
2. Law of Intention
3. Law of accountability
Study each one and reflect on how well you understand and execute on each of these laws. Once mastered, the three laws will help you become the trusted adviser and the quarterback of a team that is in demand for solving customer needs. (more…)

December 5th, 2011  Posted at   Self Help
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To achieve great things, you need a team. Building a winning team requires understanding of these principles. Whatever your goal or project, you need to add value and invest in your team so the end product benefits from more ideas, energy, resources, and perspectives.

1. The Law of Significance

People try to achieve great things by themselves mainly because of the size of their ego, their level of insecurity, or simple naiveté and temperament. One is too small a number to achieve greatness.

2.The Law of the Big Picture

The goal is more important than the role. Members must be willing to subordinate their roles and personal agendas to support the team vision. By seeing the big picture, effectively communicating the vision to the team, providing the needed resources, and hiring the right players, leaders can create a more unified team.

3. The Law of the Niche

All players have a place where they add the most value. Essentially, when the right team member is in the right place, everyone benefits. To be able to put people in their proper places and fully utilize their talents and maximize potential, you need to know your players and the team situation. Evaluate each person’s skills, discipline, strengths, emotions, and potential.

4. The Law of Mount Everest

As the challenge escalates, the need for teamwork elevates. Focus on the team and the dream should take care of itself. The type of challenge determines the type of team you require: A new challenge requires a creative team. An ever-changing challenge requires a fast, flexible team. An Everest-sized challenge requires an experienced team. See who needs direction, support, coaching, or more responsibility. Add members, change leaders to suit the challenge of the moment, and remove ineffective members.

5. The Law of the Chain

The strength of the team is impacted by its weakest link. When a weak link remains on the team the stronger members identify the weak one, end up having to help him, come to resent him, become less effective, and ultimately question their leader’s ability.

6. The Law of the Catalyst

Winning teams have players who make things happen. These are the catalysts, or the get-it-done-and-then-some people who are naturally intuitive, communicative, passionate, talented, creative people who take the initiative, are responsible, generous, and influential.

7. The Law of the Compass

A team that embraces a vision becomes focused, energized, and confident. It knows where it’s headed and why it’s going there. A team should examine its Moral, Intuitive, Historical, Directional, Strategic, and Visionary Compasses. Does the business practice with integrity? Do members stay? Does the team make positive use of anything contributed by previous teams in the organization? Does the strategy serve the vision? Is there a long-range vision to keep the team from being frustrated by short-range failures? (more…)

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